In this episode of The Outspoken Podcast, host Shana Cosgrove talks to Robert Miller, Senior Vice President Missile Defense and C5ISR Business Development at Parsons Corporation. Robert talks about his being in the Navy, his start in cryptology and customer success. He also speaks on growing your business and even tells us about his and his twin brother’s side hustle.

QUOTES

• “Don’t be afraid of change. You have to get comfortable being uncomfortable, I think, for you to truly grow not only as a person but as a professional. You can’t be afraid of change.” Robert Miller – [27:13]
• “It takes a lot to build up your reputation, but it takes only a little to knock it down.” Robert Miller – [29:49]
• “You should always take a role that intimidates you.” Robert Miller – [31:51]

TIMESTAMPS

• [00:04] Intro
• [01:03] Meet Robert Miller
• [01:50] C5ISR
• [04:42] Business Advice
• [06:32] Robert’s Typical Day
• [08:33] Military and College
• [11:04] Beginning in Cryptology
• [13:54] Customer Success
• [15:57] Listening and Gender
• [17:19] Growing the First Business
• [18:01] After First Business Was Sold
• [20:48] Large Business Subcontractor
• [23:08] Parsons’ Differentiators and Core Services
• [27:03] Robert’s Advice
• [28:37] Comfortable Being Uncomfortable
• [32:28] Best Decisions Along the Way
• [33:45] Side Hustle and Robert’s Brother
• [35:27] Wrap-Up Questions
• [44:57] Outro

RESOURCES

• Department of Defense
• Navy
• Gwinnett Technical College
• Dits and Dahs
• RIMPAC
• NSA
• Harvard
• detectwise™
• Missile Defense And C5ISR at Parsons
• OGSystems
• National Geospatial-Intelligence Agency
• The Hard Thing About Hard Things by Ben Horowitz
• Nyla Technology Solutions
• Amazon

RELEVANT LINKS

• Robert Miller on LinkedIn
• Parsons